Explain that sometimes we say or do something and later we feel sorry about it. Apologizing is something we can do to let people know we are sorry and it often makes us feel better.
Step Two: Think about your choices.
Discuss when it is best to use verbal or written ways to apologize. In other words, decide if it would be best to say it out loud to the person or draw the person a picture to say, “Sorry.”
Step Three: Choose a good time and place.
Explain that soon after the initial problem is the best time to apologize. It also may be important to think about where to apologize, as the student may want to be alone with the person for a verbal apology.
Step Four: Say sorry like you really mean it.
Discuss the body language, voice tone, and facial expressions that are associated with sincerity.
Note: It may be useful to discuss how difficult it might be to apologize. Talk to the students about how a person might feel before apologizing (e.g., anxious, afraid, etc.) as well as how a person might feel receiving the apology (e.g., relieved, less upset, less angry) may make students more willing to use this skill.